Unaccompanied Minor Special Services - UMNR

Special Service Request Requirement (SSR)

Child traveling with an adult in a separate PNR/Order

General Information

American provides special services to accommodate children traveling by themselves. We are committed to ensure their safe arrival when traveling to destinations around the world. To meet this commitment, we require strict adherence to company established guidelines, such as their age and connecting points.

Unaccompanied Minor Policy (UMNR)

Travel agents are allowed to book unaccompanied minor travel when meeting the below policy requirements to ensure compliance when booking unaccompanied minor travel.

· Children between the ages of 5-17 may travel as unaccompanied minors.

o Unaccompanied minor services are required for children 5 -14 years of age.

o For children 15 -17 years traveling alone, the Unaccompanied Minor service is optional; however, if selected, all UMNR policies, procedures and restrictions apply.

Note: Children 5 - 14 years of age traveling with a companion 16 years of age or older are not considered Unaccompanied Minors.

UMNR permitted Itineraries

Unaccompanied Minor Age	Routings Permitted
0 - 4 years	· May not travel alone under any circumstances. · Another passenger at least 16 years of age must accompany them
5 - 7 years	· American Airlines operated flights · Nonstop or direct flights only Note: direct flights are flights that stop at an intermediate point without a plane change
8 - 14 years	· American Airlines operated flights · Nonstop or direct flights · Connecting flights* (see notes below chart) Note: direct flights are flights that stop at an intermediate point without a plane change

* Note:

· Connections allowed at connection city hubs only: CLT, DCA, DFW, JFK, LAX, LGA, MIA, ORD, PHL, PHX

· Allowed on the last connecting only if it there is only one flight per day on the market

Examples of flights permitted

The Unaccompanied minor will travel from BOS to GRU through MIA. The flights are permitted because there is a later connection from MIA-GRU.

1 475L 15NOV F BOSMIA*SS1 106P 445P /E

2 929L 15NOV F MIAGRU*SS1 755P 620A 16NOV J /E

The unaccompanied minor will travel from BOS to AMS through PHL. The route is permitted because there is only one connecting flight wholly on AA.

1 1408N 15NOV F BOSPHL*SS1 559P 731P /E

2 204N 15NOV F PHLAMS*SS1 925P 1040A 16NOV J /E

Unaccompanied Minor may not travel

· Any flight not operated by American

· Codeshare flights

· American Eagle flights operated with aircraft not requiring a flight attendant.

· Itineraries that include connections to/from other airlines

o This includes interline connections on codeshare partners, oneworld carriers or any of the Joint Business carriers.

· Itineraries that include Co-Terminal connections (such as changing from LGA to JFK).

· Travel on the last flight of the day in the connecting city unless there’s only one flight per day in the market (origin/destination).

· On overnight connecting flights (i.e., arrive connecting city at 23:00 and leave at 07:00 the next morning, where the length of time between connections would typically require an overnight stay).

UMNR itineraries that include invalid connection cities or other airline flight segments may result in the American flight segment(s) being canceled in the PNR.

If the unaccompanied minor PNR has invalid connections or contains interline carriers the system will UC the AA segments which prevents check in.

The system will review all SFPD for UMNR qualification. Those PNR’s that are invalid will be documented in the OSI YY as follows:

ATTN AGCY/OA, IF PAX IS UMNR UNDER AGE 15 THEY DO NOT

QUALIFY FOR TRAVEL ON AN INTERLINE CONNECTION.

PLEASE ADD TCP DETAILS REGARDING ADT PNR WITHIN 72HRS

OR AA SEGS WILL BE CXLD.

Examples of flights not permitted

The unaccompanied minor will travel from BOS to GRU via DFW. The route is not permitted since there is only one flight from DFW to GRU; you must verify another connecting city with more possibilities to connect, such as MIA, which has more flights from MIA to GRU.

1 2154V 15NOV F BOSDFW*SS1 223P 604P /E

2 963V 15NOV F DFWGRU*SS1 730P 830A 16NOV J /E

The unaccompanied minor will travel from BOS to GRU through MIA. The route is not permitted because the flight 995 MIA-GRU is the last flight of the day.

1 475S 15NOV F BOSMIA*SS1 106P 445P /E

2 995S 15NOV F MIAGRU*SS1 1055P 915A 16NOV J /E

SFPD Requirements

· Add correct SFPD for Child.

· Ensure all data is accurate at time of booking.

o Updating inaccurate DOB for the purpose of ticketing will result in the cancellation of any AA flight segments.

· Verify the information is exactly as it appears on the child’s birth certificate.

Sabre format:

DOCS/DB/DATE OF BIRTH/GENDER/ LAST NAME/FIRSTNAME/MIDDLENAME

Note: If you have any format questions, please check with your GDS help desk

Special Service Request Requirement (SSR)

Add Special Service Request (SSR) entry indicating the age of the child

Sabre example: UMNR/UM8

UM8 denotes the age of the child

Note: If you have any format questions, please check with your GDS help desk.

Airport requirements

· Proof of child’s age may be required IE. Birth Certificate, Passport.

· Required check-in prior to the flight departure to complete the required paperwork.

o Domestic 120 minutes

o International 180 minutes

· Parent will need to present their government issued ID.

· Parent will need to fill out an unaccompanied minor form and necessary Customs and Immigration documents for the day of departure.

Service Fee

· The UMNR service fee is required for children traveling as an unaccompanied minor.

· Children ages 5-14 traveling alone must use the unaccompanied minor service.

· For children ages 15-17, the service is optional, but if the service is requested, the fee applies.

· The Unaccompanied minor fee is 150 USD each way plus local taxes, in addition to the ticket price.

Note: Only one fee applies for 2 or more UMNRs from the same immediate or extended family (cousins, niece, nephew, aunt, uncle, etc.) traveling together.

Child traveling with an adult in a separate PNR/Order

When a child is booked on a PNR/Order separate from the adult’s PNR/Order, American requires that certain procedures be followed to prevent the child’s PNR from being tagged as UMNR. Refer to Child traveling in Separate PNR for information.

Additional information on the Unaccompanied Minor Service may be found on aa.com

Updated: December 2024