Customers departing from	Are exempted from the tax	If they are
Australia	Passenger Movement Charge <AU>	· Infants under 2 · Children under 12
Belize	Conservation Tax <FU>	· Infants under 2 · Children under 12 · Citizens of Belize
Belize	Departure Tax <FV>	· Ministers of government, members of the national assembly, or members of the diplomatic and consular corp · Military personnel · Mayors of municipalities · Official of international organizations · Caribbean community secretariat personnel traveling on official business. · Minister and officials of other government visiting Belize at the invitation of the Belize government. · Public officers traveling on official business. · Approved scholarship holders leaving Belize to study abroad · Sports and cultural groups representing Belize who have been accredited by the government. · Airline crew duty
Cayman Islands	Departure Tax <KY>	· Infants under 2 · Children under 12
China	Airport Fee <CN>	· Infants under 2 · Children under 12
Colombia	Resident Exit Tax <DG>	· Infants under 2 · Children under 5 · Foreign, non-residents
Great Britain	Air Passenger Duty <GB>	· Infants under 2 · Children under 12 traveling in Economy · Young adults between 12–15 traveling in Economy
Greece	Airport Development Charge <GR>	· Infants under 2 · Children under 5
Hong Kong	Air Passenger Departure Tax <HK>	· Infants under 2 · Children under 12
Italy	Embarkation Tax <IT>	· Infants under 2 · Children under 12 pay 50%
Japan	Passenger’s Service Facilities Charge <SW>	· Children under 4 · Children under 12 pay 50%
Mexico	Tourism Tax <UK>	· Infants under 2 · Mexican citizens, irrespective of place of residence. · Persons legally living on Mexico (residents).
Panama	Airport Departure Tax <FZ>	· Infants under 2 · Senior over 60 pay 50% · Panamanian retirees 50%
Saint Lucia	Airport Service Charge <KS>	· Infants under 2 · Children under 12
Trinidad and Tobago	Passenger Service Charge <KT>	· Infants under 2 · Children under 5 · Senior over 60 who is a citizen or resident of Trinidad and Tobago

American is working to collect proper taxes on all tickets, and there are a handful of age, gender, and citizenship/residency related exemptions that the agency must be aware of.

· Transit/transfer passenger remaining less than 24 hours in Mexico (no stopover)

At the time of booking/ticketing, it is necessary to confirm the passenger’s nationality and/or citizenship in order to determine whether the UK tax applies or not.

· If the passenger is Mexican and the origin is outside Mexico, the Travel Agent must manually remove the UK if exempt

GDS	Basic Pricing Entry	Price by PTC (age) ZZ = age	Price by PTC (infant) INF= w/o seat INS = w/seat	Price by PTC (senior)	Price exempt tax ZZ = Tax Code
Sabre Ref: TXNHELP	WP	WPPCZZ	WPPINF WPPINS	WPPSRC	WPTE-ZZ
Worldspan Ref: HELP GTAX	4P	4PPCZZ	4PPINF 4PPINS	4PPSRC	4P-WTZZ
Apollo Ref: HELP TAX	$B	$B*CZZ	$BINF $BINS	$B*SRC	$B:TE-ZZ
Amadeus Ref: HELP TAX	FXX	FXX/RCZZ	FXX/RINF FXX/RINS	FXX/RYCD	FXX/R,ET-ZZSE (ZZSE = the country code I.E. FRSE)
Galileo Ref: HELP TAX	FQ	FQ*CZZ	FQINF FQINS	FQ*SRC	FQTE-ZZ

· Audits will be performed after the ticket is flown to ensure that tickets with pricing exemptions have correct documentation in the PNR

· When using the pricing entries listed in the grid above, EXEMPT should be populated onto the ticket.

· If the agent does not use the pricing entries, and only adds a remark in the PNR, a debit memo may be issued

· If a debit memo is issued filling the passenger’s relevant passport or residency card number at the time of ticketing in the DOCS field of the PNR would be helpful for the agent to refute the debit memo

· The domestic ticket must be cross-referenced with the separate international ticket

o The international ticket number must be appended to the Endorsement Box of the domestic U.S. ticket

§ If the international ticket number is not appended to the domestic U.S. ticket, an ADM may be issued in the amount of the US1 and ZP taxes

· If the customer’s international travel to/from the US is by ship, or on a US military transport aircraft rather than an international scheduled flight, they tax may be exempted

o In these cases, append the Endorsement box with details of the international travel (origin/destination and name of the ship or details of the military flight)

· Refunds of partial tax on fully flown tickets may be requested online at www.aa.com/refunds.

· If the travel agent is not endorsed and the tax is paid by USD cash, the refund will go to the customer.

· If you are endorsed and the tax is paid by USD cash, the refund will be delivered to the agency.

· Tax paid in cash with a foreign currency will be refunded to the agency in credit memos.