Multi-Pax Fares
How to Identify Multi-Pax Fares
Best Practices for Dividing "MLTPX" PNR/Order to a Single Passenger
This product offers a special fare for parties of 2 to 9 passengers who book and travel together on the same flights and itinerary. Pricing may differ from standard individual fares, and is different from Companion Fares, which typically follow a "Buy One, Get One" model.
How to Identify Multi-Pax Fares
· Refer to the Ticket Endorsement or Price Quote Record text for the MLTPX indicator
Example:
· Fare Rules (RD) should be used to understand fare product and proper application. Three Fare Rule categories help identify the applicability of a Multi-Pax Fare:
o RULE APPLICATION
Example:
o ACCOMPANIED TRAVEL
Example:
o TICKET ENDORSEMENTS
Example:
Best Practices for Dividing "MLTPX" PNR/Order to a Single Passenger
· Unticketed PNR/Order:
o Step 1: Verify fare details and check for the "MLTPX" indicator in endorsements
o Step 2: If present, divide the PNR/Order and cancel the segment for the non-traveling passenger
o Step 3: Reprice the remaining itinerary and issue the ticket
· Ticketed PNR/Order:
o Step 1: Verify fare details and check for the "MLTPX" indicator in endorsements
o Step 2: If present, divide the PNR/Order, cancel the segment, and void the ticket for the cancelling traveler
o Step 3: Reprice and reissue the ticket for the remaining traveler
· Do not cancel and void a ticket without repricing the remaining itinerary
· Always ensure the MLTPX fare condition is removed before reissuing
· Use correct GDS procedures for divides and cancellations
· Document actions clearly in the PNR/Order
Note: Improper handling may result in ADMs or other compliance actions. See Debit Memos.
Updated: June 2025