Issued: June 29, 2022

Effective July 12, American’s operations at London Heathrow (LHR) will be consolidated in Terminal 3. Flights departing from the U.S. on July 11 will arrive at Terminal 3. 

Our temporary partial co-location at Terminal 5 with our Atlantic Joint Business partner British Airways was planned only for the summer season, and we continue to explore options for joint operations at LHR with all of our AJB partners in the future.  

Starting next week, affected PNRs will be documented with the following SSR message:   

SSR ADTK INVALID MCT DUE TO TERMINAL CHANGE 

Travel agencies may use Schedule Change guidelines for PNRs impacted as a result of this adjustment.

This summer, American is operating its largest schedule to date at LHR, including up to 23 daily flights to 10 cities in the U.S., including Boston (BOS), Charlotte (CLT), Chicago (ORD), Dallas/Fort Worth (DFW), Los Angeles (LAX), Miami (MIA), New York (JFK), Philadelphia (PHL), Phoenix (PHX) and Raleigh-Durham (RDU). 

Both American and British Airways offer the most flights and the most competitive schedule for customers traveling between the United States and London – compared to any other partnership. 

As always, our teams are focused on delivering support and excellent service to all our customers.
We appreciate your partnership and thank you for your continued business.